Last Updated: 25th Sep, 2024
Welcome to BookingYard.in (“we,” “us,” or “our”). These terms and conditions (“Terms”) govern your access to and use of our platform, website https://www.bookingyard.in, mobile application, and services (collectively, the “Platform”), including any bookings, transactions, or interactions facilitated by the Platform. By using our Platform, you agree to these Terms. If you do not agree, please refrain from using our services.
a.) User or Customer: Any individual or business using the platform to book services.
b.) Vendor or Service Provider: Businesses, professionals, or individuals offering services through BookingYard.in.
c.) Services: All services available on BookingYard.in, including but not limited to event services, home services, travel bookings, professional hiring, and accommodations.
d.) Booking: A service reservation made via the platform.
e.) Super App: The integrated nature of BookingYard.in, providing multiple booking services under one unified system.
BookingYard.in serves as a one-stop platform for various booking needs, including:
a.) Event Services (Tents, DJs, Photographers, Catering, etc.)
b.) Home Services (Electricians, Plumbers, Cleaning Services, etc.)
c.) Cab & Travel Services (Local and outstation cabs, rentals)
d.) Hotel & PG Bookings
e.) Professional Hiring (Freelancers, Consultants, Experts)
a.) You must be at least 18 years old to use our platform.
b.) Users must provide accurate and complete information when registering and making a booking.
c.) Users are responsible for maintaining the confidentiality of account credentials.
d.) Any misuse of the platform (fraud, misrepresentation, abuse) may result in account suspension or termination.
a.) Placing a Booking
(i) Users can browse available services, select a vendor, and place a booking through the platform.
(ii) Some services may require advance payment or a deposit.
b.) Payments
(i) Payments can be made via UPI, credit/debit cards, net banking, wallets, or cash on delivery (if applicable).
(ii) BookingYard.in may charge a service fee for facilitating transactions.
c.) Cancellation & Refund Policy
(i) Cancellations and refunds are subject to the vendor's policy, which will be mentioned at the time of booking.
(ii) If a vendor cancels a booking, a full refund may be issued to the user.
(iii) BookingYard.in service fees are non-refundable unless specified otherwise.
a.) Vendors must provide accurate service details and adhere to agreed pricing and timelines.
b.) Vendors are responsible for ensuring service quality, legal compliance, and customer satisfaction.
c.) BookingYard.in is not liable for any service failures, delays, or disputes between vendors and users.
a.) Users must provide accurate booking details and cooperate with vendors for service fulfillment.
b.) Users must make timely payments and adhere to the vendor’s policies.
c.) Abusive behavior, harassment, or fraudulent activity will result in permanent suspension from the platform.
a.) Prices displayed on the platform are set by vendors and may be subject to changes.
b.) Additional charges (e.g., taxes, surcharges, convenience fees) will be disclosed during checkout.
a.) BookingYard.in is a facilitator, not a service provider. We are not responsible for:
(i) Vendor performance, service quality, or any contractual disputes.
(ii) Losses due to delays, cancellations, or third-party failures.
(iii) Technical issues, platform downtime, or system errors.
b.) BookingYard.in’s liability is limited to the amount paid by the user for the specific booking.
(i) Users may leave ratings, reviews, and feedback after using a service.
(ii) Reviews must be honest, respectful, and not misleading.
(iii) BookingYard.in reserves the right to remove inappropriate content.
(i) By using BookingYard.in, you consent to our Privacy Policy, which details how we collect, use, and protect your data.
(ii) We may share necessary booking details with vendors to facilitate services.
a.) Users and vendors are strictly prohibited from:
(i) Engaging in fraudulent or misleading activities.
(ii) Using the platform for illegal or unethical purposes.
(iii) Attempting to bypass payments or defraud vendors.
(iv) Spamming, abusing, or harassing other users or vendors.
b.) Violations may result in legal action, suspension, or permanent banning from BookingYard.in.
a.) User-Vendor Disputes:
(i) Users must first try to resolve disputes directly with vendors.
(ii) BookingYard.in may assist but is not responsible for vendor disputes.
b.) Platform Disputes:
(i) Any disputes involving BookingYard.in must be reported to support@bookingyard.in.
(ii) If unresolved, disputes will be settled under Indian law in the courts of Ludhiana, Punjab.
(i) BookingYard.in reserves the right to update these Terms at any time.
(ii) Updates will be posted on the website and take effect immediately.
These Terms are governed by the laws of India, and any legal proceedings shall take place in the courts of Ludhiana, Punjab.
For any inquiries, support, or complaints, reach out to:
Email: support@bookingyard.in
Phone: +91 0000000000